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Which file formats do you support?

FAQFAQ #3

Quick answer

Standard JPG or PNG files work best. Use clear, front-facing selfies for the highest quality.

Supported upload formats

SceneYou.art currently accepts JPG/JPEG and PNG files. For best quality, upload a sharp, front-facing portrait with neutral lighting.

Recommended formats

  • JPG/JPEG – most common camera format
  • PNG – lossless, high-quality format

Photo tips

  • Clarity: avoid blurry or low-light shots
  • Lighting: evenly lit faces look best
  • Pose: natural, relaxed expressions
  • Angle: straight-on portraits generate the most accurate results

Common questions

Q: Can I upload HEIC files?
A: HEIC (iOS default) isn’t supported directly. Please convert to JPG or PNG first.

Q: Any resolution requirements?
A: Standard smartphone photos are more than enough. Higher resolution simply gives AI more detail to work with.

Still need help? Email

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